What is an enamel pin?
An enamel pin is a small, decorative accessory that is often made of metal and features colorful enamel designs. These pins are created through a process that involves die-striking a metal base, filling the recessed areas with colored enamel, and then baking the pin to ensure durability. Enamel pins can come in various shapes, sizes, and designs, and they often feature intricate artwork. People use enamel pins for personal expression, to showcase their interests or affiliations, and as collectibles. They are commonly attached to clothing, bags, or other accessories using a small metal pin and a clasp on the back.
Last updated: January 28, 2024 08:47
What is the difference between a soft enamel pin and a hard enamel pin?
The primary distinction is the texture of the enamel on the pin. Soft enamel pins have a textured surface due to the raised metal borders and recessed enamel, while hard enamel pins have a smooth and polished finish. Hard enamel pins tend to have a more refined and jewelry-like appearance and are more durable when it comes to long term use.
Last updated: February 04, 2024 06:22
What grade will these pins have?
Enamel pins, as unique and intricate pieces of wearable art, can sometimes exhibit minor imperfections. This is a standard part of the production process and is inherent to the nature of creating enamel pins. We strive for the highest quality in our products and all pins will be individually graded to ensure you receive a Grade A quality pin with minimal imperfections that do not compromise the overall aesthetic or functionality of the pin. Please note that while these minor imperfections can occur, they do not detract from the overall beauty and appeal of your enamel pins.
Last updated: February 04, 2024 06:29
What if I want to order a quantity that isn't listed as a pledge level?
You can create a custom combination of enamel pins by selecting one of the pledge levels and then adding a desired number of additional pins via the add-on section.
Last updated: February 04, 2024 06:31
Where can I get more help?
Please contact us at [email protected] to get more help.
Last updated: March 23, 2024 10:15
Current Estimated Shipping Date: May 2024
Last Updated At: 03/23/24What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.